Backed by

Turn every AI interaction into business intelligence.

Connect every interaction, agent, and workflow to understand what matters and act on it.

HeyDoc - AI Agent Data Ingestion
Streaming AI Agent Interaction Data...
Live telemetry from production LLMs & AI agents
0%
Connecting to AI agent telemetry streams...
{ }
conversations.json 24.8k messages · User turns & intents
Waiting...
{ }
agent_events.json 12.4k tool calls & LLM latency logs
Waiting...
CSV
user_sessions.csv 8,940 journeys & retention events
Waiting...
{ }
feedback.json 3,210 CSAT & sentiment signals
Waiting...
OR

Drop agent telemetry exports manually

Drag & drop interaction logs, exports, or session dumps

AI Intelligence Pipeline · Enterprise Data

Running · step 1 of 6
Data Ingestion Queued

Import conversations, agent events & user interaction data

48,291 conversations · 126K events · 18 data sources

Data Validation & Normalization Queued

Validate records · resolve formats · remove duplicates

Conversation Structuring Queued

Organize messages, sessions, intents & interaction journeys

User & Agent Enrichment Queued

Connect user behavior · agent activity · outcomes & context

Pattern & Insight Analysis Queued

Identify topics, friction points, trends & emerging patterns

Intelligence Ready Queued

Aggregate insights · prepare metrics & signals for dashboards

Dashboard — Enterprise AI Intelligence

Total Interactions ↑ 24.8%
2.4M
Active AI Agents 18 Live
18
Autonomous Resolution ↑ 8.4%
84.2%
Avg Response Latency ↓ 32%
1.4s
01

AI Agent Performance

4 Core Agents
A Support & QA
92% Res
B Onboarding Agent
88% Res
C Recommendations
95% Res
D Billing & Payments
81% Res
02

Interaction Trends

Week 1 Week 2 Week 3 Week 4
03

Top Intent Topics

Clustered
Customer & Technical Support 38%
Product Recommendations 26%
Billing & Subscriptions 21%
General Inquiries 15%
04

Active Users Heatmap

4h Windows
00-04 04-08 08-12 12-16 16-20 20-24
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Low
Peak
05

Outreach Campaign Performance

4 Active Campaigns
Campaign A
Response Rate 32.4%
Re-engaged 18.7%
0 25 50 75 100
Campaign B
Response Rate 28.6%
Re-engaged 21.3%
0 25 50 75 100
Campaign C
Response Rate 41.2%
Re-engaged 26.8%
0 25 50 75 100
Campaign D
Response Rate 24.8%
Re-engaged 14.2%
0 25 50 75 100
06

Key Intelligence & Actionable Insights

✦ Synthesized

Resolution Velocity

Autonomous resolution increased by +18% after telemetry normalization.

🏆

Top Agent Efficacy

Recommendations Agent achieved 95% success rate with zero latency.

🔍

Friction Detection

Billing query friction decreased by 34% following intent routing.

“We Don’t Just Deploy AI. We Own Outcome.

We turn fragmented data, workflows, and interactions into intelligent action helping organizations make better decisions, automate meaningful work, and create measurable impact across the entire organization.

One intelligence layer. Every healthcare workflow.

Connect the systems, channels, and AI agents already running your organization — and give them one shared layer of context, memory, and intelligence.

WhatsApp
Apple
Android
Messages
Phone
Voice
HEYDOC

Works with what you already have

Connect EHRs, claims systems, apps, messaging channels, and operational tools without replacing your existing infrastructure.

Agent Orchestration
User request
Intake / Triage Agent
Scheduling
Agent
Claims
Agent
Care
Agent
Resolution
Shared patient context active ● Active

Route every journey intelligently

Specialized agents handle triage, scheduling, claims, care coordination, and follow-ups while sharing the same user context.

From interactions to intelligence
D5 fx =SIGNALS(A2:D5)
A: Signal B: Volume C: Change D: Insight
1 Signal Volume Change Insight
2 Appointment requests 12,482 +18% Evening demand rising
3 Insurance questions 8,214 +24% Pre-auth friction
4 Post-discharge 4,920 +11% Follow-up gap
5 App engagement 31,204 +9% Higher retention
6 Total signals 56,820 +15.5% 4 trends active
7
Signals Friction Retention Summary

See what your organization is learning

Every interaction becomes a signal — revealing user needs, operational friction, emerging trends, and opportunities for improvement.

From what happened to what to do next.

HeyDoc connects the signals across your organization, investigates the cause, and turns complex information into clear, actionable decisions.

Executive Intelligence · Today

Executive Intelligence · Today

Clinical & operational telemetry
Live Stream
Today 7D 30D
Patient conversion
−14%
↓ 14% vs. previous period
Claims friction
+24%
↑ 24% this month
Appointment demand
+31%
↑ strongest after 6 PM
Follow-up completion
−12%
↓ 782 journeys affected

AI DETECTED 3 MATERIAL CHANGES

1 Critical
Patient conversion dropped 14%
Investigate
Claims exceptions increased 24%
Muted
Evening appointment demand increased 31%
Muted

Root Cause Investigation

SIGNAL: Patient conversion −14%
3,842 journeys · 17 sources
01

Diagnostic Causal Chain

4 Stages
1 3,842 affected journeys
2 Eligibility verification · 1,920 journeys
3 Payer-related friction · 1,146 cases (61%)
4 Scheduling abandonment · 782 cases

AI INVESTIGATION

Consensus Reached
Root cause identified

Pre-authorization friction across two payer networks accounts for 61% of the conversion decline.

8,214
3,102
2
+24%
SOURCES: Claims data · Patient conversations · Scheduling data · Operations

Executive Decision Brief

TARGET: Patient conversion ↓14%
Recommendation #284
RECOMMENDATION #284 99.4% confidence

Reduce pre-authorization friction before scheduling

Automate eligibility clarification for the two affected payer networks and route unresolved cases directly to the Claims Agent.

WHY
61%
of decline linked to payer friction
EXPECTED IMPACT
+9% scheduling completion
−18% unresolved claims
OWNER
Revenue Operations
Claims Intelligence Agent
01 Configure workflow 02 Deploy networks A+B 03 Monitor abandonment 04 Review in 30d

Decision Execution Tracker

Decision #284 — Reduce pre-authorization friction
● In progress
01

Active Implementation Steps

4 Actions
Eligibility workflow
100% ✓
Payer routing
72%
Exception handling
45%
Impact measurement
20%

EARLY RESULTS

18 Days
+6.8%
scheduling completion
−11.2%
unresolved claims
18 days since decision implementation
Decision recorded in organizational memory
Training HeyDoc's enterprise consensus model